Bridging the gap…between the business of medicine and the practice of medicine.
September / October 2010:
Now is the time to review and update your communication skills. If you haven’t revisited this topic in a while, you may be missing crucial information about how to incorporate new technology into your interaction with patients along with a fresh look at ways to make the most of your ever-shrinking time with patients.
In This Issue:
- The Impact of Effective Communication
Make the time to put good communication techniques to work in your practice to enhance patient adherence, cost savings, and other benefits
- How to Build Rapport
Follow these tips to create connections with established as well as new patients.
- Handling Difficult Encounters
Use strategies that can defuse these stressful situations.
- Technology and Communication
Understand how to make the most of e-mail and e-visits while addressing potential problems.
- The Legal Aspect of Communications
Learn how to prevent unintended, unauthorized disclosures in telephone and online communications.
- Resources: For More Information
While reproduction of Doctor’s Digest editorial is not allowed without written consent of the publisher, for your convenience, print versions of our back issues are available. Material is presented for informational purposes only. Physicians should consult with their own practice managers before implementing changes.