Bridging the gap…between the business of medicine and the practice of medicine.

January / February 2010:
How to Error-proof Your Practice

Although it’s tempting to look at errors individually, experts say that’s not the way to develop an error-proof practice. Instead, they advise physicians to take a step back to first review office processes, which will help reveal how and when errors are happening; only then can you consider options for fixing those problems.

In This Issue:

• Introduction
• The Bottom Line on Errors
  Learn how developing good systems can improve communication and create an error-proof office culture.
• Reducing Medical Errors
  Find out how you can get at the “administrative dysfunction” and other causes of medical error in your practice.
• Addressing Billing and Staff Issues
  Capture the thousands of dollars you may be losing due to billing and other problems by following these tips.
• How Technology Can Help
  Observe how other practices are using EHRs right now to reduce errors and save money.
• What to Do When Errors Occur
  Learn how to handle this tough situation, from the issue of “finger pointing” to finding the right words to set things right again.
• Resources: For More Information